I/we understand that the Drive and Dine or D&D portal is aimed at providing a common platform to coordinate all homestays in Kerala and also private homes willing to offer their hospitality to travelers who need food, stay or relaxation during their journey.
I/We understand that D&D will not be responsible for the quality or quantity of services offered to the customers reaching through D&D as the same will depend on standards independently maintained though our efforts will be to uphold the trust offered on us for providing our guests upmost care, safe environment and healthy food/ Accommodation
I/We agree to update our availability and readiness to receive guests on our Drive and Dine online dashboard regularly to avoid disappointment or disputes with Guests
I/We also agree that we will try our best efforts to maintain the quality standards expected by D&D and we also understand that any serious violations if reported our subscription would be terminated from D&D with no notification or explanation whatsoever and we shall remain full responsible for such an event.
I/We also agree that apart from the service of offering a point of Contact between the Guest and Host, D&D shall not bear responsibility on any issues, disputes, loss, damages or deals between the Guest and Host and it will be our responsibility to ensure that all such issues resolved bilaterally or with the assistance of legal support as per norms of the nation which the parties may choose at their own choice on which D&D will bear no responsibility
I/We also understand that the revenue D&D may charge will not cover any such subjects stated above, and in no case a refund will be asked from D&D at any such circumstances or no request will be made by us to compensate any kind of complaints whatsoever between us and the customer.
I/We also understand that no illegal substances or liquor/ beverages will be served in the premises approved by D&D and I/We also understand that the safety of travelers are of utmost importance and committing such a violation would be an act of irresponsibility for which we are answerable to the extent of legal measures taken if required.
I/We also understand that any act of illegal transactions or act of immorality committed by us under the approved premises and if found to be true and convincing to the auditors of D&D the membership may be scrapped without any notification and we alone would be responsible for any kind of such event.
I/We also understand that if any extension to the property or premises is made by us to include the purpose of accommodating or serving the guests, the cost or authority approvals for such extension shall be our own responsibility and D&D would not be requested to compensate or share the costs or responsibility for the same.
I/We also understand that the usage of utilities like water, electricity etc by the customers in the premises are part of our hospitality to the customers and D&D will not be asked to share or bear any costs for such services which are provided voluntarily to the customers on our own accord.
I/We also understand that the facilities and activities under this preview are supposed to be undertaken with due consideration of the concerns of the neighbors or local bodies/ residents and we shall not commit any nuisance to others or no objectionable noise or behavior which others may find objectionable.
I/We also understand that the protection of environment is a key responsibility as a citizen of the nation and I/We understand that there cannot be any excuse to up keep the same due to the activities I/We may undertake in order to providing such services.
In light of Covid Epidemic we undertake to follow all necessary measures to ensure the safety of us and our guests by following regularly the guidelines provided by the authorities.
I/We also understand that in order to assure the above commitment all waste/ plastic etc will be safely decomposed or disposed at an acceptable manner without harming environment or neighborhood.
It will be the responsibility of Vendors to keep the validity of their legal documents intact for running any business including the services delivered through D&D and all parties are assumed to have understood that the role played by D&D is only a facilitator between customers and vendors.